Privacy Policy

Last Updated: January 1, 2026

This Privacy Policy ("Policy") describes how jl63 ("jl63," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("User," "Player," "you," or "your") who access or use the jl63 online casino platform, including the website at https://jl63.app and all associated services, games, and features (collectively, the "Service"). jl63 is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

By registering an account, accessing the Service, or otherwise providing your personal information to jl63, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Policy, you must immediately cease using the Service and refrain from providing any personal information to jl63.

1. Information We Collect

jl63 collects personal information from you in several ways, including information you provide directly, information collected automatically through your use of the Service, and information obtained from third parties. The categories of personal information we collect include:

1.1 Information You Provide Directly

• Registration Information: When you create a jl63 account, we collect your full legal name, date of birth, gender, residential address (including barangay, city or municipality, province, and postal code), email address, and mobile phone number.
• Identity Verification Documents: To comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we collect copies of government-issued identification documents such as your Philippine passport, driver's license, SSS card, UMID, PhilHealth ID, or other acceptable government-issued ID bearing your photograph and date of birth.
• Financial Information: We collect information about your payment methods, including GCash account details, PayMaya account details, bank account numbers for BPI, BDO, Metrobank, and other Philippine banks, and transaction history related to deposits and withdrawals on the Service.
• Communications: When you contact our customer support team or communicate with us through any channel, we collect the content of those communications, including your name, contact details, and the substance of your inquiry or complaint.
• Responsible Gaming Information: If you use our responsible gaming tools, such as deposit limits, loss limits, or self-exclusion, we collect information about your preferences and the restrictions you have set on your account.

1.2 Information Collected Automatically

• Device and Technical Information: We automatically collect information about the device you use to access the Service, including your IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: We collect information about how you use the Service, including the pages you visit, the games you play, the duration of your sessions, the features you use, and the actions you take on the platform.
• Location Data: We collect your approximate geographic location based on your IP address to verify that you are accessing the Service from within the Philippines and to comply with applicable gaming regulations.
• Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on the Service. Please refer to Section 8 of this Policy for more information about our use of cookies.

1.3 Information from Third Parties

• Payment Processors: We receive transaction confirmation and status information from payment processors such as GCash, PayMaya, and Philippine banks when you make deposits or withdrawals.
• Identity Verification Services: We may use third-party identity verification services to verify the authenticity of the identification documents you provide and to confirm your identity.
• Fraud Prevention Services: We may receive information from third-party fraud prevention and anti-money laundering service providers to help us detect and prevent fraudulent activity on the Service.

2. How We Use Your Information

jl63 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your jl63 account, verify your identity, and authenticate your access to the Service.
• Service Delivery: To provide you with access to the games, features, and services available on the jl63 platform, process your deposits and withdrawals, and administer bonuses and promotions.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and applicable gaming regulations administered by PAGCOR. This includes verifying your age (21+), identity, and location, and reporting suspicious transactions to the appropriate authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other illegal or prohibited conduct on the Service.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To administer responsible gaming tools such as deposit limits, loss limits, and self-exclusion, and to identify players who may be at risk of problem gambling.
• Service Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Service.
• Marketing Communications: To send you promotional offers, bonus notifications, and other marketing communications about jl63 products and services, subject to your communication preferences. You may opt out of marketing communications at any time by updating your account settings or contacting our support team.

3. Legal Basis for Processing

jl63 processes your personal information on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you, including providing access to the Service, processing transactions, and managing your account.
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including KYC, AML, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and compliant gaming platform, preventing fraud, and improving our services, provided that such interests are not overridden by your rights and interests.
• Consent: Where required by law, we will obtain your explicit consent before processing your personal information for specific purposes, such as sending marketing communications.

4. Disclosure of Your Information

jl63 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may disclose your personal information to the following categories of recipients:

• Service Providers: We share your information with trusted third-party service providers who assist us in operating the Service, including payment processors, identity verification providers, fraud prevention services, cloud hosting providers, and customer support platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Regulatory Authorities: We may disclose your information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities as required by law or in response to lawful requests.
• Law Enforcement: We may disclose your information to law enforcement agencies, courts, or other government bodies when required by law, court order, or legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of jl63, our players, or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of jl63's assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

5. Data Retention

jl63 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account information and transaction records are retained for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
• Identity verification documents are retained for a minimum of five (5) years after the end of the business relationship.
• Customer support communications are retained for a minimum of two (2) years.
• Marketing preferences and opt-out records are retained indefinitely to ensure we honor your communication preferences.

When your personal information is no longer required for these purposes, jl63 will securely delete or anonymize it in accordance with our data retention and disposal procedures.

6. Data Security

jl63 implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encryption of sensitive data at rest, strict access controls limiting employee access to personal information on a need-to-know basis, regular security audits and penetration testing, and multi-factor authentication for account access.

While we take reasonable steps to protect your personal information, no security system is impenetrable. jl63 cannot guarantee the absolute security of your information, and you acknowledge that you provide your personal information at your own risk. If you believe your account has been compromised, please contact our support team immediately at [email protected].

7. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by jl63:

• Right to be Informed: You have the right to be informed about how your personal information is collected, used, and disclosed.
• Right to Access: You have the right to request a copy of the personal information jl63 holds about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request deletion of your personal information, subject to our legal obligations to retain certain data.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days. We may require you to verify your identity before processing your request.

8. Cookies and Tracking Technologies

jl63 uses cookies and similar tracking technologies to enhance your experience on the Service, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: These cookies are essential for the Service to function properly. They enable core features such as account authentication, session management, and security. You cannot opt out of these cookies.
• Performance and Analytics Cookies: These cookies collect information about how you use the Service, such as which pages you visit most frequently and whether you encounter any errors. This information helps us improve the performance and usability of the platform.
• Functional Cookies: These cookies remember your preferences and settings, such as your preferred language and game settings, to provide a more personalized experience.
• Marketing Cookies: These cookies track your browsing activity to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. You may opt out of marketing cookies by updating your browser settings or contacting our support team.

Most web browsers allow you to control cookies through their settings. However, disabling certain cookies may affect the functionality of the Service. For more information about managing cookies, please refer to your browser's help documentation.

9. Children's Privacy

The Service is strictly intended for adults aged 21 years and older. jl63 does not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered an account with jl63, please contact us immediately at [email protected].

10. Changes to This Policy

jl63 reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy to the Service. We will notify you of material changes by posting a prominent notice on the Service or by sending an email to the address associated with your account. Your continued use of the Service following the posting of changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jl63's data privacy practices, please contact our Data Protection Officer at [email protected]. Our support team is available 24/7 and is happy to assist Filipino players in both English and Tagalog.